Simply follow the link to the returns portal to have your parcel collected from the comfort of your own home, or drop off at your nearest available ParcelShop. Just contact our customer care team Return Please also note that exchanges are only available in our Berwick Street Store. Please send the dispatch note and/or a copy of your receipt back with your order and please be aware that you cannot return your website order to our Berwick Street store for a refund. Please take care of the goods and, if possible, return with their original packaging. Once the item has been received we will process a refund and you will receive a confirmation. International customers should send items to the returns address below within 28 days for a refund using their carrier of choice.
If you are a UK customer you can send any items back to us for FREE using the free returns slip, which will be inside your parcel, within 14 days for a refund. If delivery is to an address outside the EU, you may be charged taxes or duties on import into the destination country – we recommend you contact your local customs authority to understand the potential costs prior to placing an order.Ĭlick & collect available at 650+ UK locations | Delivered within 3 - 5 working days for £1 If delivery is to an address in the EU then taxes and duties will be settled on your behalf with our courier. Standard International Shipping: From - £4.99 UK Standard Saver Delivery - £4.50 | Usually delivered within 3-5 working days Standard UK delivery - £4.50 | Usually delivered within 3-5 working days.
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